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Company
Profile
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COMPANY
PROFILE
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Richard Scott
- Managing Director
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R & A Scott Auto Services Ltd is a
family owned and run company which was established
in 1976 in Blyton near Gainsborough by Richard Scott
who had served his apprenticeship at Rootes-Jaguar.
His brother Andrew, who had learned his trade at Ford,
joined him a year later.
The first employee joined them a year
later and is still with the company today. There are
now 24 employees whose enthusiasm, knowledge, skills
and training are second to none.
The company is an MAN truck parts
franchise and has first class facilities for maintenance,
repair, service and MOT testing of MAN and other vehicle
marques.
The workshop facility has recently
been extended and is one of the most modern in the
area.We embrace the latest in technology, tooling
and training to ensure customers needs and expectations
are more than met.
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In addition to operating our own first
class service and workshop facilities, we supply parts
for MAN and other marques to repairers and fleet operators
across Lincolnshire and Nottinghamshire. These are
delivered six days a week as required by our dedicated
delivery person in our own van.
We also cater for cars and light
commercial vehicles, providing MOT testing, fixed
price servicing and repairs carried out using high
quality branded parts.
In summary, we are equipped to keep
your vehicle on the road, whether it is a car, truck,
trailer, van, motorhome or horsebox! Our customers
include private car users, single and multiple vehicle
operators, national fleet operators and local government
departments.
Operators need their trucks
on the road, earning them money our job is to keep
them there. At R&A Scott we believe in regular training,
listening to customers, understanding their needs
and providing a consistent and reliable service
deliver this and we believe customer satisfaction
will follow.
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New
vehicles prepared for the road by R&A Scott Auto Services
Limited. Photo reproduced by kind permission |
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The
people who care about service
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The
service we offer your business
We are proud to be an MAN franchised
dealership and have held the franchise since 2000:
prior to that we were the UKs first appointed ERF
main dealer in 1985 until they became part of MAN.
We have all the solutions for your
vehicle problem whether it is warranty work, routine
checks, service and maintenance or an urgently needed
part. Our extended opening hours mean we can look
after your vehicle at a time to suit you we are
open from 7.30am to midnight Monday - Friday and 7.30am
to 1pm on Saturdays.
We take away the headache of keeping
your vehicles legal and on the road we will remind
you what needs doing and when, and you can be confident
that all the parts used are high quality and fitted
by experts.
Service
Teams of expert MAN/ERF trained technicians
Computerised scheduling service for inspections,
servicing, tacho calibrations and annual testing
Electronic vehicle document storage system VOSA
compliant approved storage and retrieval system
Fully equipped, recently extended workshop with
latest computerised diagnostic equipment
24 hour breakdown cover using fully equipped service
vans
MOT testing for Class 4, Class 5 (light) and Class
7 vehicles
Repairs and servicing to all trucks, trailers, cars,
vans, buses and coaches
Loan vehicles available for drivers dropping off
vehicles to return to base
Parts
Comprehensive range of MAN parts always available:
non stock items available overnight
Full range of high quality allmakes parts also available,
including trailer spares
Knowledgeable, experienced parts team to help you
source the right part first time
Daily free deliveries Monday to Saturday for parts
from stock
Service agents for Haldex, Knorr-Bremse and Wabco
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Andrew Scott
- Service Director
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Dave Goodwin
- Parts Manager
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Keeping
your vehicle on the road
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The
service we offer for private users
We dont just do big stuff!
We also MOT, service and repair
all makes of passenger cars and light commercials.
Under 2003 legislation, you
can have your car serviced and maintained by
an independent garage without invalidating the
manufacturers warranty provided servicing schedules
are adhered to and quality parts are used. Why
not let us look after your pride and joy? We
offer fixed price servicing for interim and
major services so you know exactly what the
cost will be.
We always have special offers
available so you can get a great deal on air
conditioning system disinfection or a discount
when you book an MOT at the same time as your
service.
All parts used are high quality
branded products and fitted by our experienced
technicians, so you can be confident that your
car wont let you down.We always keep any parts
removed for you to inspect, and if your vehicle
needs any extra work, we will contact you before
going ahead so there are no nasty surprises
when you collect your car. We will keep you
informed about the progress of the job, or feel
free to call us for information.
Once you have had an MOT with
us, we will send you a reminder when the next
one is due, so you can forget all about it until
next time around. If you are waiting with us
for your car, we offer free tea, coffee and
newspapers.We operate a loyalty scheme: if you
have three MOTs, services or repairs with us
we will reduce your bill on your fourth visit
by £10.00.
We are open early, late and
on Saturday mornings, so we can look after your
car at a time to suit you. If you work locally,
you could plan to leave it with us during the
working day instead of it being in your workplace
car park this would leave your free time free!
Extended opening hours -
7.30am till midnight Monday to Friday and 7.30am
till 1pm Saturday
Fixed price servicing
Experienced fitters using quality parts
MOT and service reminders
Loyalty scheme
Free tea, coffee and newspapers while you
wait
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The
people who care about service
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Quality
Policy Statement
The objectives of our Quality
Assurance System are:
a) To maintain an effective
Quality Assurance System complying with International
Standard BS EN ISO 9001: 2000.
b) To achieve and maintain a level of quality
which enhances our reputation with customers.
c) To ensure compliance with relevant statutory
and safety requirements.
d) To maximise customer satisfaction with
the goods and services we supply.
Our aim is to ensure sustained,
profitable growth by providing services which
consistently satisfy the needs and expectations
of our customers, providing excellent service
and quality, first time, every time.
Achievement of our aims involves
all staff, who are individually responsible
for the quality of their work, resulting in
a continually improving working environment
for all.
To achieve and maintain the
required level of assurance the Company Secretary
retains overall responsibility for the Quality
System.
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Environmental
Policy Statement
We believe that businesses
are responsible for achieving good environmental
practice and operating in a sustainable manner.
We are committed to reducing our environmental
impact.
Our policy is to
Meet or exceed the requirements
of current environmental legislation and codes
of practice.
Minimise our waste and reuse or recycle
where possible. As far as possible purchase
products and services which do the least damage
to the environment.
Minimise energy and water usage in our buildings,
vehicles and processes, and minimise our consumption
of natural resources, especially where they
are non-renewable.
Operate and maintain company vehicles with
due regard to environmental issues as far
as reasonably practical.
Aim for continuous improvement in respect
of air, water, noise and light pollution from
our premises and reduce any impact of our
operations on the environment and local community.
Assess in advance the environmental impact
of any new processes or products we intend
to introduce.
We are committed to providing the resources,
time and effort to achieve our environmental
goals.
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